HomeTown Lenders
HomeTown Lenders
HomeTown Lenders
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Testimonials

World-Class Customer service doesn't happen by chance. Neither do Un-solicited testimonials from delighted, REAL Customers. Read what a few of them have to say about us:


“ I just wanted to say once more how much I appreciate your hard work in taking care of my mortgage re-fi, me money, and getting my payment to a rate I can afford. Eric and Ashley made a scary process easy. It was a pleasure doing business with you both! Please know I am recommending your company to friends and family! Many Thanks! ”

Blake


“ Marsha and I would like to thank Jon for all of the hard work he put into making this happen. Thank You ”

LeAllen and Marsha – Birmingham, AL


“ Jon and Anne did a great job, Thanks ”

Troy – Toney, AL


“ Bob was great while working with me. I would definitely recommend Bob and HomeTown Lenders to my friends and family. ”

Eric – Tuscaloosa, AL


“ Chris and HomeTown Lenders were extremely professional. I will definitely refer friends and family and return for future financing needs. ”

Efrain – Hendersonville, TN


“ Thanks for all your hard work. Without you, I never would have made the closing deadline imposed by the seller. ”

Ted – Winchester, VA


“ Chris has been very helpful and interested in helping me with my goals for this loan. ”

Clarence – Cullman, AL


“ Great experience. Our broker was very professional and courteous. Things went super smooth… so far, and I don’t expect any problems. I didn’t feel pushed into anything. He was very patient as I shopped around and checked in from time to time. I would highly recommend you to anyone looking for a loan. He made me feel he was looking out for my interest. ”

Denise – Lyons, CO


“ Ashley was and is a very personable agent with a lot of integrity. She puts forth her very best effort in what she does. I am very grateful and would recommend her to anyone. I feel she had my best interests at heart and would do the same for anyone else. ”

John – Smyrna, TN


“ My loan officer was always available or returned my phone call in a timely manner. ”

Lynn – South Fulton, TN


“ HomeTown Lenders have been great to work with. My loan officer Bob, was upfront, clear, and gave me very realistic expectations. The entire process went smoothly and every step was communicated well. I will highly recommend Bob and HomeTown Lenders in the future. Thank you. ”

Amar – Ashburn, VA


“ Chris has been fantastic! We couldn’t be happier. He kept me up to date on rates everyday. Once we locked in he has been able to answer any question I have and has been available just about every time I have called. ”

Wendy – Poquoson, VA


“ Bob did a great job! Thanks a lot! ”

David – Winter Haven, FL


“ Very quick and timely, I was kept informed from start to finish. ”

Steve – Union Grove, AL


“ In December 2006, I worked with your company to refinance my primary residence. The process was simple and worked with my timeline. ”

James – Chattanooga, TN


“ Bob did an excellent job keeping me up to date with the progress of the loan and was courteous and easily accessible when I had questions or needed some information. Everything was convenient and on time. I will definitely recommend Home Town Lenders and Bob to my family and friends as their needs surface. Bob did a great job getting me the rate I wanted and assisting me with all my questions. ”

Terry – Birmingham, AL


“Bob did a great job of answering questions. Bob made sure I was number one, not one of 50 that he had to talk to right then. Thanks Bob ”

Kevin – Harrison, TN


“Our team of Jon, Tracy and Anne were great! Very friendly, professional and they “got it done”! Thanks, Jim and Diane ”

Jim – Sunnydale, CA


“Both Tracy and Anne did a good job and had outstanding customer service and my attorney complemented Tracy about how hard she worked to finalize everything. Thank you for your help in my financing.”

Tracey – Birmingham, AL


“I wanted to comment on Tracy Oliver and Ann Badham who were extremely professional and responsive to us at all times.”

Diane– Sunnydale, CA


“It was great working with Jon and his coworkers Anne & Tracey. They kept us informed and were always willing to take a minute to answer questions.”

Patricia – Huntsville, AL

“Jeff, thank you so much for the address stamp. You and your team were so wonderful to work with and made the process so easy. You went way above and beyond anything my wife and I expected or have ever seen. In today's world where customer service is dead, it's refreshing to find an organization that embodies the business traditions our country was built upon, while still taking advantage of modern technolgy. Thank you. I have already recommeded you to a few friends and will continue to do so.”

Todd and Amanda – Beaverdam, VA

“Jeff, thanks again to you and the staff at Hometown. You folks did your job.”

Larry – Kennesaw, GA

“Rates and fees were as promised. Approvals were quickly obtained. Jeff and Anne were great to work with. Overall, the best home financing process I have ever been through (4th home).”

Edgar and Lisa – Gautier, MS

“I am very pleased with everything done for us…thank you.”

Tony and Maria – Hampton, VA

“Thanks for everything! You really made the process for purchasing a home very easy and hassle-free. I would recommend you to anyone!”

Lashanda – Phenix City, AL

“I would like to thank Jeff, Tracy, and Ann for a superior experience. I appreciate the high level of communication and clear answers to my questions. I felt like I always knew the status of my loan as a result of telephone contact and the automated updates by email.”

Rochi and Carolyn – Chesapeake, VA

“Now that I am in the house for two months and we started the payments, everything is fine. I wanted to thank you for your patience and above all guidance in getting the mortgage set up. As you know I am fairly new to the U.S. way of setting this up and without your help it would not have gone as smoothly. Even the Realtor was pleasantly surprised with how smooth it has gone given that he normally is faced with issues when an out of state MTG lender/ broker is involved.”

Freddy – Oviedo, FL

“We are very happy with the house we purchased and I am very happy with service from Hometown Lenders.”

Randy – Yorktown, VA

“I would like to thank Hometown Lenders for a "speed bump" free ride while you processed my recent mortgage application. The only problem that occurred was when the builder failed to obtain a certificate of occupancy on time. Kathleen and Stephanie reordered the loan docs and enabled me to close the following day, even though it was a busy Friday. I will gladly recommend you to all of my clients that want a mortgage here in Alabama. Thanks again.”

JW – Fairhope, AL

“I worked with Cindy and she was great. She was very responsive to any e-mail or voicemail I left her and she made me feel comfortable that she was taking care of everything…Overall, I was very satisfied.”

Lauren - Birmingham, AL

“Cindy has been very responsive and surprisingly pleasant.”

Michael – Dayton, OH

“Thanks very much for pulling it all together for my closing yesterday - not to mention the good rate and terms. I'll definitely recommend you to friends.”

Jonathan – Arlington, VA

“We closed on our house on 26 April as planned. I am very happy with the service provided by Hometown and it was a pleasant experience. I would recommend you to anyone. Next time I am looking for a mortgage I will check with Hometown first.”

Randy – Evans, GA

“I was skeptical at first, but our loan closed in 6 days…I can’t believe it! The next time we need a mortgage, you will definitely get our business!”

 Eric – Duluth, GA

“Easily the best rate and value for the money. Customer service was my only concern using an online lender and my fears were quickly laid to rest. Stephanie is incredibly professional, wonderful to talk to, and exceeded my expectations in everything she did.”

 James – Fort Leavenworth, KS

“My Loan Officer was very honest from the beginning. He was also confident that he could get me the loan I needed, based on my situation. Great job.”

 Richard – N. Babylon, NY

“Thanks Jeff, the closing went great. I appreciate how simple you guys made this process.”

 John – Wilsonville, AL


“Jeff, I have been meaning to write you a note since the closing.   I wanted to thank you again for coming to the closing.  I felt like you were an advocate for me and were really looking out for my best interests.  I wanted to also say that I am glad that I was willing to trust you.  Everything you told me about how the numbers worked out, did, exactly as you said.  I really appreciate your assistance on my loan and will gladly recommend you and your company to other people. The address stamp is great, I love the font, and the thought behind it. Thank you!”

 Ann – Huntsville, AL

“The lending experience was great and the loan team was a pleasure to work with.”

 Robert – Montgomery, AL

“Both Tracy and Katherine did a wonderful job of exceeding all of my expectations. Any time there was an issue they usually had it resolved before I even knew about it. Everything was delivered as promised and there were not any last minute surprises. Thank you Katherine and Tracy for a wonderful experience. My wife and I are truly grateful for everything you have done for us. You will have a customer for life!”

 Chris – Mineral, VA

“I would like to take this time to express my gratitude and appreciation for a job well done. I contacted Dan at a time when I was very frustrated with my current broker who was in the process of refinancing my house. Dan took the time to explain his process, company, and other pertinent matters in a very professional manner and was more than helpful on many occasions throughout the whole process. I didn’t have much faith at first considering my broker at the time was misleading, incompetent and untrustworthy to say the least, but Dan restored my confidence in the business and after obtaining all the necessary info, had me closed in just over two weeks. You can be sure I will send any and all business his way because I know he will take care of them just as he took care of me.”

 Michael – Huntsville, AL

“Jeff has always been courteous and professional. He quickly responds to any concerns or questions that I have. I will be sure to let my family and friends know about your organization should they be in need of obtaining a mortgage company. Thanks!”

 Yolanda – Helena, AL

“Shelby has been great! Talking with him on the phone, is like he is right next door. Communication has been a real positive! Shelby has been most helpful.”

 Matthew – Buxton, ME

“I just wanted to write a short note to you and tell you what a fantastic job your entire team did with my loan. I never had a problem reaching anyone, everything was handled without issue, and most importantly, my closing costs were less than what you originally quoted me. I WILL be back!”

Dan – Hampton, VA 

“Shelby, you have been the BEST loan officer (Trusting, Dependable, Patient, Friendly, Answers your phone!!!, Informative, etc.). I have spoke with loan officers from other lenders and Shelby, you got them beat.  I did not trust mortgage loan officers until I talked to you. I know this is not proper but, KEEP DOING YO THING!!!” 

 Carolyn – Alexandria, AL

“The process has been very simple and expeditious. The loan professional, Jeff, has been fantastic! From the initial call, he has been very thorough and professional. Jeff kept us apprised of the process and was quick to respond when we had questions. He's taken an on-line, over the phone process and made it feel like we were actually face to face.”

 Jan – Bristow, VA

“This is my second time using Hometown Lenders and I continue to be impressed.”

 James – Tullahoma, TN

“YOUR COMPANY DOESN'T MIND GOING THE EXTRA MILE TO HELP YOU!”

 Steven – Smiths Station, AL

“Ralph was a charm to work with.  He handled everything very professionally and responded to any questions I had immediately.  I would definitely refer friends and family to him.”

 Ken – Madison, AL

“Jeff did a super job at all steps of the loan process. He is very dedicated to his profession. He takes a very personable approach and is very knowledgeable of the entire process. In twelve months I will again refinance my mortgage and I will call on Jeff and Hometown lenders to be my lender. I think it would be very difficult to find a mortgage company equally as fine. Thank you and I will seek your services again next year.”

 Doug – Deltona, FL

“Now that we are pretty much settled in our new home I wanted to thank you for the excellent job you did. I really felt that you went out of your way to reassure me that everything was going along smoothly, that you were on top of things, and that there were no unpleasant surprises at the end. I felt that you really gave me personal service and that I was not just one among many clients. I appreciated the fact that you returned all my calls promptly and that you called when you said you would. You were great to work with and I will recommend you highly to anyone!”

 Joyce – Port St. Lucie, FL

“I have been dealing with Jeff and he is an asset to your company. He has been a true professional with a personal touch that makes you think you have known him most of your life. He has let me know that customer service is worth something and that is unusual in today's society. You are fortunate to have an individual with his integrity.”

 Don - Haymarket, VA

“Jeff has been very good. He has kept me informed and has contacted me with any questions or issues in a very timely fashion.”

 Brian – Jacksonville, FL


“Both Jeff and Josh have worked extremely hard to make buying our home a pleasant experience. They have made me feel just as important as the next guy, considering the difficulties involved in my particular loan, and I would like to thank them both for their hard work. I would, and have, recommended you guys to anyone in the market to buy or refinance. Heck, give them a raise, or promotion, whichever you see fit. Thanks again, and keep up the great work.”

Tim – Talladega, AL

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